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Penelope65
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V6 box

Hi, I've just signed up for Amazon Prime only to find out that I need the V6 box. Currently have Tivo boxes x2. How do I get the V6 box? Cannot find any links on the Virgin Media website. Thankyou.

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newapollo
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Re: V6 box

Hi Penelope65,

If you have a firestick you can watch the Amazon Prime on there.

With VM you are best speaking to either regrades or retentions to negotiate a new contract and ask for a free swap to a V6 box  which has the prime app. You do need VM broadband to use the V6.

You could try the text messaging service. Just send  a text with a description of regrade  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from your Virgin landline, or 0345 454 1111, options 1,1 and 4 (Changes to your package) but best to call at 8am to avoid call queues

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali



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