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Holmo
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V6 box

I have 2 virgin boxes (both v6) my upstairs one is perfect but after I turn my downstairs box off at night and return to it in the morning and turn it on there is sound but no picture. Every time! to solve this I have to pull the hdmi cable out of the virgin box and put back in and it works fine again. There’s nothing wrong with the cable as I’ve tried it upstairs. 

has anybody else had this problem? I’d rather ask on here rather than phoning up at the minute as they’re short on staff. 

many thanks

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jb66
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Re: V6 box

Sounds like a fault with the TV, perhaps try swapping the boxes round to eliminate the v6 being faulty 

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