just updated my package and my new V6 box regularly reboots, multiple times per film. I have followed suggested actions such as unplugging for 5 minutes, changing the controller batteries etc. This has not solved the issue. Each time this happens the front light turns orange and then tries to reboot.
Welcome to our Community and thanks so for your first post to our forums. Sorry that your new box is causing some issues. Is it just the new box that is causing the issue?
When checking your account and services here, were not able to connect to either of the boxes currently; they are advising they are uneachable. Can you confirm that they are both plugged in and switched on for me so we can run through some checks?