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V6 box

When I switch the box on with remote control it behaves like it is a new setup with the welcome screen

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Re: V6 box

Hi are you turning it off at the mains overnight. Regards Micky
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Re: V6 box

No. Just with remote.

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Re: V6 box

Hi bobweir1,

 

Thank you for reaching out to us in our community, Iin regards to the welcome screen when the box wakes up this is normal, the welcome screen will always appear .

 

Kind regards

 

Paul.

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Re: V6 box

Hi I'm sorry to say it's not normal it will only boot with that screen if it's been turned off at the mains, it should select the channel you were watching when put it in standby when last used, the OP has stated he not doing that & is using the remote.Regards Micky
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