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maddadof4
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V6 box

Hi all 

having problems with my V6 box, yesterday it cut out. Have tried the usual turn off/on again, when starting up it just stops at the start screen the box flashes white then red power button and the WiFi icon flashes white. Any ideas welcomed 

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japitts
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Re: V6 box

You may need to call TV Faults to report this one. But it's worth checking the box has a working internet connection during its boot cycle. Is it connected by Ethernet or WiFi to your homehub?

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Emma_C
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Re: V6 box

Hi Maddadof4, 

Thanks for your post and welcome to our community. 

Very sorry you're having some issues with your V6 box and for the delay in getting back in touch, we have been busier than usual.

I've tried to locate your account from here to see what's going on, but sadly I've been unable to do so. 

Hopefully it's all sorted for you now but if not do pop me a message with your full address and I can run some checks from here. 

Emma_C - Forum Team
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