Your V6 requires 2 connections.
1: Your live TV is delivered over a coax cable.
2: OnDemand, streaming & EPG updates are carried over the internet. That's via your VM home-hub, which can either be wired (using Ethernet) or wirelessly (WiFi)
How is yours connected? Check in the top-right corner of the network connections screen for your connection status - what's shown?
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