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Del1486
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V6 box upgrade

Hi 

I’d like to know why as a customer with ultimate oophm package & sports & movies multiroom subscription ( 3 TiVo boxes) who would like to upgrade 1 box from TiVo to V6 I’m being asked to pay £134.95 & self install surely this is a mistake or have virgin media taken up daylight robbery during this pandemic would appreciate an answer from someone to explain this cost 

thank you

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japitts
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Re: V6 box upgrade

Pricing can vary depending on your package and whether you're in a minimum contractual period or not.

How far through your minimum term are you?

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John_GS
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Re: V6 box upgrade

Hi Del1486

 

Thanks for posting and welcome to the community.

 

This would be standard price for upgrading and also the activation cost. I am sorry you're unhappy for this. Deals are always changing so it maybe worth calling the team soon to check

 

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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