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V6 box upgrade

What will be the consequences of not updating to v6 box? 
My mum is 79, with dementia so any changes can be a problem. She uses 1 remote with 4 buttons to control TV and Virgin box.
Don't want to upgrade if I don't have to.

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Re: V6 box upgrade

Hi she doesn't have to have a V6 she could have a tivo as opposed to the V+ boxes that are being fazed out, but the tivos have also had their best days, also the V6 can't operate without broadband so judging by your remarks she probably doesn't have or know how to negotiate that system, maybe if her contract is ending just cancel revert to freeview. Regards Micky
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Re: V6 box upgrade

Thanks, we do have internet, but only for security.

Again, any change could be an issue.

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Re: V6 box upgrade

Hi wullie71,

 

Can you confirm if your Mother has a broadband connection with Virgin Media? 

 

Can you also advise me what box she currently has? Is this a box that is set to be decommissioned? Is this in need of a replacement due to a fault?

 

Kindest regards,

 

David_Bn

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Re: V6 box upgrade

Hello

yes she has virgin broadband. There was a message displaying on the tv, that she needed to upgrade her box.

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Re: V6 box upgrade

Thanks for coming back to me 

 

We can take a closer look into this, check out the purple envelope in the top right hand corner for a PM from me

 

Kindest regards,

 

David_Bn

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