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p-con
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V6 box unresponsive

The box is slow and unresponsive, it takes repeated pressing of the remote, and about 20 seconds, before anything happens. It's the same for changing channel, using the menu, searching my shows, it's practically unuseable.

It's not the batteries in the remote, we've changed them twice, and we've used the remote from upstairs, and that has the exact problem, and that one works fine on the other box.

 

Any ideas?

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Very Insightful Person
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Re: V6 box unresponsive

Home>Help & Settings>Clear or Reset TiVO Box>Restart TiVO box

The box will take around 3 to 5 minutes to restart.

If that doesn't make any difference call faults.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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p-con
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Re: V6 box unresponsive

Thank you.

Will that wipe out all of my recordings, and series links?

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Very Insightful Person
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Re: V6 box unresponsive

Nope. Not if you use the top option on the menu (restart). It just restarts the firmware & resets the cable tuners.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Re: V6 box unresponsive

Thanks!
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