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V6 box stuck on welcome screen

Hi, I had this issue a couple of months ago, but after box being turned off for a few hours the reset worked.

So my V6 TiVo box is stuck on the welcome screen, red light flashing on standby button. I've unplugged the leads etc several times, but no joy.

I've left the system unplugged over night and tried everything again this morning, nothing.

I've tried holding the plus button and the standby button in together on restart, but still nothing. Any other suggestions?

 

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Re: V6 box stuck on welcome screen

I had the same issue. Left overnight all leads unplugged and all right as rain.

 

if not use virgin media text message service and they can advise further. May well be a new box is required

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Re: V6 box stuck on welcome screen

Issue wasn't resolved, I have received a new box from virgin, lost all my recordings 😠

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Re: V6 box stuck on welcome screen

yes the recordings are stored on the box so you will lose them all when you change the box

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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