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V6 box stuck on welcome screen and making a noise.

Hi my V6 box is stuck on the welcome screen and is making a noise.  I have tried switching it off & on, pulling the plug out and pressing & holding the + and stand by button, nothing is working.  I'm now getting a white box with an arrow pointing into it on the screen.  Any other suggestions of things I can try please?

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Re: V6 box stuck on welcome screen and making a noise.

If its clicking its goosed, new box time

I work for Virgin Media and my posts are my own opinions
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Re: V6 box stuck on welcome screen and making a noise.

Thanks for reply, was hoping it wouldn't come to that!  Will call tomorrow.

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