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trudyjane
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V6 box stuck on welcome and starting up screen loop. Please help?

The box in question, which is our secondary box and not our primary box, is stuck on the starting up screen. I have gone through all of the rebooting steps and still no luck. Can some from Virgin help please? Ideally I'd like a new box please. Thank you. 

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Ian_41
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Re: V6 box stuck on welcome and starting up screen loop. Please help?

private message me.....I can help with this

Here to help! I'm a technician helping out whilst working from home. Find out more


trudyjane
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Re: V6 box stuck on welcome and starting up screen loop. Please help?

how do I appreciate message you? 

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trudyjane
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Re: V6 box stuck on welcome and starting up screen loop. Please help?

Sorry, I meant how do I PM you? It's not obvious how I do that...?

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LittleMick73
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Re: V6 box stuck on welcome and starting up screen loop. Please help?

Hi click on the persons name and scroll down to send message.Regards Micky
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