My V6 box is stuck in a loop of showing the welcome screen then restarting. I've tried powering it off, changing the cables etc.. I've also tried contacting Virgin several times without success ☹️ I've been without a working box for weeks now! Please can I get some help!
Thanks for your post and for reaching out to the community forums.Sorry to hear that your V6 is stuck in a loop. I've attempted remote diagnostics but our records show that you've got a tech visit already booked. Our engineer will be able to get this sorted for you.