Hi, not sure what else to do to try and get this working or replaced, any advice please?
Go to Answer
Thanks for posting and welcome to the community. I am sorry to hear of the V6 issue and also for the delayed reply.
I can see you've spoke to the team since posting and had the box replaced. I do hope everything is therefore sorted but please do let us know if you need further assistance
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
Found this answer helpful? Share it!