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Spry88
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V6 box stuck in loop and making noise

Been having problems for a few months with this on and off but over the last few days it has been persistent. The box tries to turn on but then makes a loud screeching/beeping sound and gets stuck in a start up loop. Have tried resetting. Sometimes it may work after 5 minutes, sometimes after an hour and other times it can turn on fine then just shut off after an hour or so and get stuck in the same loop. 

I've called virgin media yesterday who weren't very helpful and said an engineer should be with me on Tuesday but is there anything I can do until then? 

Thanks in advance 

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jb66
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Re: V6 box stuck in loop and making noise

There is nothing they can do other than book a technician for a replacment, I wouldnt call that unhelpful

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japitts
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Re: V6 box stuck in loop and making noise

In the meantime, if your TV has an inbuilt Freeview tuner that should cover off the basic channels.

And if you have a compatible device, you can view (most/some of) your pay channels using the TV Go app - details here 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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