Hi everyone, I had to disconnect my Virgin V6 for about 30 minutes and now the channels won't load. V6 box has an internet connection.
However, when I move and connect the box directly to the superhub using ethernet cable it works fine. The install location can't get a strong signal connected to the superhub via WiFi but the speed won't be so great so I tried the expansion network which is clocking in at 250mb+ and still no luck.
When I go to diagnostics, port configuration test never completes.
Any ideas?