on 26-11-2023 17:01
My V6 box is very very slow to boot up. When it does eventually start I cannot play programmes I have already recorded. When I get as far as selecting a programme, it eventually just gives me the option of saving or deleting that programme. Also it is not allowing me to view any live channels - only a blank screen.
I have done all the usual checks, including rebooting everything, but it has made no difference.
on 26-11-2023 18:19
There's a menu option, can't remember where it's located that makes the box "call home" to check what channels you're supposed to have.
Has the box not been used for a while, it might have been deactivated
on 26-11-2023 18:50
The menu option that @SpacePhoenix is thinking of, is the EPG refresh under Home > Help & Settings > Help > TV Care > I'm missing some channels.
But that would prevent a channel from even being selected, something which the OP here doesn't seem to have.
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on 27-11-2023 09:55
Amazingly, 8 hours later all was working fine - weird! Thanks for your suggestions nevertheless.