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V6 box shows an amber light.

when on standby the box light goes from red to amber after a few minutes.  I then have to reset the box by turning it off and on.  This has happened many times but now resetting the box does not work so I have no TV

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Re: V6 box shows an amber light.

It can sometimes be worth checking on your power saving options if your box has a problem coming out of standby.

It sounds like yours has gone beyond that point and you'll need to call VM to report your box faulty. 150 from a VM phone, 0345 4541111 from any other phone.

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Re: V6 box shows an amber light.

Thanks for your reply.  I eventually was able to contact Virgin who sent me a replacement box within 24 hours. 

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Re: V6 box shows an amber light.

A good outcome, thanks for posting back with an update.

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