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keenrw
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V6 box seems to be stuck in a loop

Booted up the V6 box and it won't start up , seems to be set in some kind of loop .. Sometimes i get an arrow pointing downwards like its downloading something but after that it keeps on restarting and won't fully boot up.

Thanks

Rich

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Melissa_F
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Re: V6 box seems to be stuck in a loop

Hi keenrw,

 

Thanks for posting here.

 

I'm sorry you're having problems with your V6 box not starting up properly. I can imagine this is frustrating for you.

 

I can see that you've already contacted us to book an engineer visit for this. You can find all the details for your visit on your online account.

 

I'm confident this will get things resolved for you.

 

Thanks

 

Melissa 

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keenrw
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Re: V6 box seems to be stuck in a loop

Yes all fixed, needed a new Box ... thanks for the great customer support.

 

Rich

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