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chiky
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V6 box randomly reboot itself on stand by mode

i got 2 V6 box. in the last few days i notice one of them it would randomly reboot itself 4 to 5 times a day while on standby mode, i have try reboot  and unplug from the main and it still happening. i have phone up C/S, they done a quick test and they say they need to sent signal to the box, when they just about to signal, with my bad luck my home phone battery gone dead and got hang up and the signal was never send.
Does anyone know what could the problems is, do i need a new V6 box?

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japitts
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Re: V6 box randomly reboot itself on stand by mode

Hi,

Ah, the old "we'll send some signals" answer... 😉

The occasional overnight reboot is one thing, and to be entirely expected. More than that, 4/5 times a day.. not normal. Clearly a fault - perhaps with your incoming TV signal and the box is trying to manage it. Or the box could itself be duff.

Back to C/S I'm afraid....

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chiky
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Re: V6 box randomly reboot itself on stand by mode

@japitts
thank you
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