not yet, my rheumatism in my right hand has flared up the past couple of days, now seems to be improving probably enough to sort it tomorrow. Having read the recommendation that there should be two inches clearance in all directions is madness. Never found those restrictions on any piece of broadcast TV equipment in 50 years working for every major broadcaster.
uninstalled old v6 as instructed. Started setting up new box which froze during setup. Turned it off for 30 minutes and started again, same result. Phoned tech support to be told, 'busy, delay could be 3 minutes' 30 minutes later got some clown who spent 20 minutes not helping at all, then arranged for an engineer to visit. Not sure I'm going to bother with this service in future.