My V6 box is notworking - I get a bright green screen with he following message:
The DVR has detected a serious problem and is now attempting to fix it
This will take about three hours
PLEASE DO NOT UNPLUG OR RESTART THE DVR
if after three hours, the DVR does not restart please call customer support
I've tried calling customer support numerous times however, no one is answering or they cut you off - I can't even log into my virgin account- I presume the hard drive is broken and I require a new one - any help is appreciated
Cheers