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Jamie1984
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V6 box not working

Hi, my v6 box shut down last week. The lights on the front flash and theres a constant clicking sound from inside. I've also tried calling virgin but never an answer. It seem like I need a new box but can't get this verified.

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Katie_WT
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Re: V6 box not working

Hi there @Jamie1984

 

Welcome to our Community and thanks so much for your first post; I was sorry to understand that you've been having some issues with your tv servcies at the moment. I have located your account from your forum information and I can see that we have since been contacted about your issue and a technician has been booked. 

 

You can check the appointment time via your online account at anytime and even change it if you need to. We do hope all goes well with the visit - feel free to keep us posted. 

 

Cheers

Katie - Forum Team


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