When I have recorded in the living room then try to watch it in the bedroom it keeps saying can’t connect so I restart the 2 boxes and even the router but still says the same thing.
If possible connect at least one V6 to the hub with an Ethernet cable.
Can both boxes use OnDemand services ok?
It's the same V6 <---> Hub connection being used for both.
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Welcome to our Community Forums and thanks for posting.
I am sorry to hear you are having some issues with your services.
I have taken a look at the account and can not see any issues this end.
Are you still having the same problem?
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