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GO2018
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V6 box not rebooting

Our virgin box won't boot up and is moving back and forth between the welcome page and starting up. The help items don't cover this and it seems impossible to get support from virgin!

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japitts
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Re: V6 box not rebooting

You're probably not going to appreciate hearing this, but....

I recommend you settle down with a beverage and biscuit, and call VM Faults. 150 from a Virgin phone, or 0345 4541111 from any other phone.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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