Menu
Reply
Dean1664
  • 2
  • 0
  • 0
Joining in
231 Views
Message 1 of 3
Flag for a moderator

V6 box not rebooting

My second V6 box stopped working, tried rebooting, only loads channels to 33% then stops?

Tried to contact Virgin by telephone, still waiting

0 Kudos
Reply
Chris_W1
  • 4.05K
  • 181
  • 252
Forum Team
Forum Team
147 Views
Message 2 of 3
Flag for a moderator

Re: V6 box not rebooting

Hi Dean1664, thanks for the message and sorry to hear that you are having with the V6 box.This is not the experience which we want you to have with us. Can you confirm if all cables are secure and if the issue still happened on a reboot following this? Have you managed to speak to us regarding this and can you confirm if you are still having issues with the V6 box. Chris. 

0 Kudos
Reply
Dean1664
  • 2
  • 0
  • 0
Joining in
123 Views
Message 3 of 3
Flag for a moderator

Re: V6 box not rebooting

Hi, I was able to speak to Virgin and an engineer turned up so it seems to be sorted now

0 Kudos
Reply