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V6 box not pulling all channels

I have recently upgraded my contract from broadband and phone, to broadband phone and tv, I got the v6 box today plugged everything in and I cant get all the channels I should be getting the box has been restarted on multiple occasions to no avail.

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Re: V6 box not pulling all channels

Are you getting a 7400 error code?

If so, you’ve not activated the box.

If you have tried to activate, try again.

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Re: V6 box not pulling all channels

I didnt see any error codes I have reset it to see if that works.

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