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V6 box missing cables & engineer hasn't turned up

Can anyone help? I upgraded to a V6 box two weeks ago, the box arrived but is missing the connector cable, Virgin said they'd said an engineer today but they haven't come, and my old tv box isn't even working now 😞

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Re: V6 box missing cables & engineer hasn't turned up

Hi,
Have you managed to resolve this yet? If not I might be able to help - can you send me a personal message; hover over my name and select send message.

I'll check your details why engineer didn't come out.


Retro-Tech


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: V6 box missing cables & engineer hasn't turned up

Really helpful, thank you!

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