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phill2222
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V6 box error

My v6 box has stopped outputting video picture. The virgin screen template shows and can hear sound but no video. I get the same with my v6 recordings. I have changed hdmi cables, still the same. I have run feed from my dvd to the same hdmi socket in my tv, and working fine. My tivo box upstairs is ok so feed into the house ok. Only conclusion is v6 box kaput. Diagnostics on the box fails, so does the test from virgin website.

Is there any way to get the v6 box replaced

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C_Butcher86
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Re: V6 box error

Hi,

Please send me a PM (info below) with your account number and area ref and I can take a look at this for you.

Many Thanks, Chris





To PM just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

Here to help! I'm a technician helping out whilst working from home. Find out more


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