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V6 box continually rebooting

For the past couple of hours, my V6 has been continuously cycling through a reboot loop.  It displays only the welcome splash screen before rebooting again.

Every 10 minutes it shows a "downloading" icon, then goes back to rebooting.

I'm technical so happy to try any recommended fixes.

 

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Re: V6 box continually rebooting

HI ddodia,

 

Thanks for your post and welcome to the community forums. Sorry to hear that you have been having issues with the V6 and for the delayed response. 

Has this changed since your last post?

Is there anything posted on the service status page virg.in/service?

Have you tried to reset the box, you can see how to do this here 

 

Cheers,

Corey C

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