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V6 box constantly rebooting

I've had a V6 box for a few months now and I have been experiencing constant problems with it. It will reboot itself up to 5=6 times a day, and while rebooting it often freezes at either the Welcome or Startup screen, or it will be a completely black screen with the LED on the box flashing different colors. I have to turn it on and off several times to get it working again. I have tried the usual troubleshooting recommendations (checking cables, swapping hdmi cable, leaving it unplugged for a while etc, doesn't make a difference.)

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Re: V6 box constantly rebooting

Sounds like you've got a faulty box on your hands.

Call TV Faults and report it. 150 from a Virgin landline, or 0345 4541111 otherwise.

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