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V6 box changing channel to the channel that is recording

Hi all,

My V6 box jumps onto the channel I am recording for no reason that I can see, I am only recording 1 program, can anyone help please.

Thanks

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Re: V6 box changing channel to the channel that is recording

Are you selecting "Remind and Record"? I think it switches the channel over automatically if you don't do anything when the reminder pops up. I never use it, I just use standard record, so I'm not certain it it does indeed do this.

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Re: V6 box changing channel to the channel that is recording

Thanks for your reply, no I'm not selecting remind only record

Thanks

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Re: V6 box changing channel to the channel that is recording

That's strange if you arent selecting remind and record not just record, especially if you're only watching one programme and recording another programme. 

 

Is this happening for every recording that is scheduled? Is it a particular channel or time this is happening?

 

 

Regards

Steven_L 

 

 

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Re: V6 box changing channel to the channel that is recording

Hi Steven,

It doesn't happen all the time but quite a lot of the time.

Thanks

Irene

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Re: V6 box changing channel to the channel that is recording

Is it usually the same programmes that are having the issues or is it a variety?

 

If it is the same programmes that this happening with it could be an issue with the series link settings.

 

Regards

Steven_L

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Re: V6 box changing channel to the channel that is recording

It just seems to be a variety of programs some on series link and some just a single recording, I know it's no big deal it's just annoying when it happens.

Thanks 

Irene

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Re: V6 box changing channel to the channel that is recording

Ok that sounds weird.

 

Yes I'm a big TV watcher and I 100% agree that would be annoying, when you're watching your favourite shows.

 

I think this would need be to take a look into your box and see if anything is happening from our side maybe an issue with the box.

 

I will send you over a private message, please reply with the correct details and I can get this looked into for you.

 

Regards

Steven_L 

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