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V6 box DVR screen

Joining in

Hi i got problem my v6 box stack on green screen dvr problem


Very Insightful Person
Very Insightful Person

The green "DVR has detected an error" message indicates hard drive failure. You should report this fault via the usual means, a tech visit should be arranged and your V6 will be replaced.

If you don't mind waiting a few days, VM staff often respond on this forum instead.

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Forum Team
Forum Team

Hi @Mati2931 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the problem you're having 😔

In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. 

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Thank you for your support @japitts 👍