Thank you for reaching out to us in our community and welcome back, I am sorry to hear you are having issues setting up your remote.
Have you tried the steps and links provided in the previous posts as they seem to have worked for the original poster.
@Chrismuir87 wrote:Hi having the same problem, did you ever get sorted?
Hi having the same problem, did you ever get sorted?
...you need to read and follow whats been said in message 9. Have you done this?
Did you ever resolve this? Im having exactly the same issue.