Menu
Reply
DS1234
  • 13
  • 0
  • 0
Tuning in
628 Views
Message 1 of 8
Flag for a moderator

V6 V210 code

New V6 box, no apps or games,  no search and discover, no catch up, red button and no help function.

V210, C501 and A01 codes. I was advised by VM there was an area fault but that seems to be cleared, neighnours not having these issues. Any help??

Thanks in advance

Tags (1)
0 Kudos
Reply
rickmac01
  • 25
  • 2
  • 4
On our wavelength
567 Views
Message 2 of 8
Flag for a moderator

Re: V6 V210 code

Try this........

On remote press home

Go down to help and settings

Select clear or reset TiVo box

Reset the TiVo box (option 1)

 

When box restarts.........

Press home

Goto help and settings

Select settings

goto network

click on connect to Virgin Media Service now

Hopefully that will solve the problem

0 Kudos
Reply
DS1234
  • 13
  • 0
  • 0
Tuning in
550 Views
Message 3 of 8
Flag for a moderator

Re: V6 V210 code

Thanks for your reply,

I've tried what you suggested to no avail. Trying to get through to VM with no success.

 

0 Kudos
Reply
Gareth_L
  • 5.56K
  • 337
  • 602
Forum Team
Forum Team
456 Views
Message 4 of 8
Flag for a moderator

Re: V6 V210 code

Hello DS1234,

Sorry to hear you are having an issue with your Tv service 
Is this still happening if so, I have booked the first engineer appointment we have available
You can check and reschedule this appointment through your online account if you need to
You can also cancel it if the faults has gone 
Can you please let me know how the visit goes 
Gareth_L

0 Kudos
Reply
DS1234
  • 13
  • 0
  • 0
Tuning in
449 Views
Message 5 of 8
Flag for a moderator

Re: V6 V210 code

Hi Gareth,

Thanks for your help.

An engineer visit will be great, I've just had the text confirming it, thank you.

I will keep you updated.

0 Kudos
Reply
Gareth_L
  • 5.56K
  • 337
  • 602
Forum Team
Forum Team
448 Views
Message 6 of 8
Flag for a moderator
Helpful Answer

Re: V6 V210 code

Hi DS1234

Looking forward to the outcome 

Gareth_L

0 Kudos
Reply
DS1234
  • 13
  • 0
  • 0
Tuning in
433 Views
Message 7 of 8
Flag for a moderator

Re: V6 V210 code

Me too!

0 Kudos
Reply
DS1234
  • 13
  • 0
  • 0
Tuning in
358 Views
Message 8 of 8
Flag for a moderator

Re: V6 V210 code

Hi,

VM engineer called today, he replaced the  V6 box and a splitter outside.

 

 

Tags (1)
0 Kudos
Reply