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Jacks1973
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V6 Upgrade Letter

I have received a letter saying that I have to upgrade to a V6 box by the end of June.

I'm a key worker, working shifts & don't have hours to spend sitting waiting for someone to answer my call.  Why is there no way of doing this online?  Or if it's a necessity, why are you not just sending boxes out to us, without us having to call you?  Seems a bit of a backward way to do business.

Can someone send me in the right direction so that I can do this online, please?

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GarethF
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Re: V6 Upgrade Letter

DJ_Shadow1966
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Re: V6 Upgrade Letter

Hello

You can try https://www.virginmedia.com/shop/customer/getyourtivo?buspart=uk_dm_cus_cab_lib-mig_get-your-tivo

Regards Mike

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Jacks1973
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Re: V6 Upgrade Letter

Thank you so much!  That's it ordered. 😊

Don't know why they don't just put it on the letter & be done with it.

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Jacks1973
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Re: V6 Upgrade Letter

Thanks for your reply.

Managed to get it from the link from the previous post.

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DJ_Shadow1966
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Re: V6 Upgrade Letter

Hello

Glad it got ordered, yeah I have that link saved from the last time they did the upgrade.

Regards Mike

 

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Chris_W1
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Re: V6 Upgrade Letter

HI Jacks1973, thanks for messaging ua and we are sorry to hear that you are having issues with the box swap, this can be done on the following link here. Please let us know how it goes - Chris 

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Chris_W1
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Re: V6 Upgrade Letter

HI Jacks1973, we are glad to hear that you were able to use the link, please let us know if we can be of any further assistance ^Chris 

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