Hello all,
The box was accidentally tuned off this morning, now it won't turn on (and stay on!)
The symptoms are - power off for 20s. Turn on. White light for around 10s, TV says "Virgin Box is Ready", message disappears on screen, then dim red light. Waited 20 minutes and nothing happened.
Been through the telephone help - their view is that everything is OK. Except obviously it isn't!
What else do I try, it seems quite terminal!
How do I go about getting a new box ASAP?
Cheers
Peter