Hi,
V6 Strange W02 Error when Attemping Streaming
Please watch: Youtube video to the end only 1:34
https://youtu.be/wXGIufywBno
Internet on PC and Mobile phones seems fine, but on V6 get W02 Error then after it may start to stream or it may get error Show Temp Unavailable

As I said Internet seems fine. Been going on for at least 3 weeks. Ran the Service Status test the other day got error about problem in my area, same as what Customer Support said 7 days ago.
Ran the test today says cannot connect to V6 now. Ran out of tests so not able to do another for 24 hours.
I have restarted it, reset the hub to factory settings. I am not willing to factory reset the V6 is 80% full and I have not watched any of it.
Also reset the wifi, used WPS and manually inputting thr SSID and PW
Hub is in Mode modem - with my router as Hub performance wifi and with lots of connections slowed down.
I cannot use CAT5 cable as is impracticable. Using 2.4Ghz. This set up worked fine for 5 months.
Please someone help...
*Also is it possible to force a re-install of the newest firmware and Tivo software?
ed