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V6 Remote suddenly not working properly

Following the major update a few days ago, my V6 remote no longer works when the box is hidden.  

I went into help/settings, and it said that "another" remote was paired, so following instructions Iand tried to unpair this.  Followed instructions to press Clear+TV but all  I got was flashing red lights.  When I checked devices, it tells me there is no remote control paired to the box.  So I follow "Press Info " button instructions etc.  But no green lights, and remote is still not paired.  Have tried switching off V6 box and rebooting but still no joy. 

Nothing seems to work.  Remote does work more or less when box not hidden, but it's not smooth and seems to be very temperamental.  

HELP

 

 

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Re: V6 Remote suddenly not working properly

You need to go into the pair setting on the v6 box then hold the Info button down for 5 seconds

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Re: V6 Remote suddenly not working properly

I have tried this about 20 times - no joy

 

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Re: V6 Remote suddenly not working properly

Try new batteries
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Re: V6 Remote suddenly not working properly

OK  Now I feel like a complete fool.  Changed batteries - went through whole process again and it works!!

 Not sure why, because the remote was working when pointed at the box, but clearly the power was getting too low.

 

Many thanks

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Re: V6 Remote suddenly not working properly

It takes more power to work the remote in RF (paired) mode than it does in IR (line-of-sight) mode.

Keith

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