Can anyone please help before I lose the will to live lol.
I received a new remote for my v6 box and it operates the tv fine and the v6 box fine when the cabinet drawer that the v6 box is in is pulled down but will not work when the drawer is up which we need to do as have young children toddling about.
I know the remote can be paired as the last one worked fine when the drawer was up. I've tried pessing the minus button on the front of the v6 box for 10 seconds but the white light just flashes once. I've tried pressing the info button on the remote for 7 seconds but I dont get a green light just a solid red light as I'm pressing.
On the message screen it says no remote is paired to the v6 box so not sure why it's not accepting the new remote.
Yes I've tried pairing with the drawer open. I've tried resetting the new remote and impairing all remotes. Strange thing is though, is when I reset the old remote it let's me pair that one no problem. It's just a shame the buttons are knackered as I'd use that one lol