Recently took delivery of new remote for our V6 box as old one kept falling apart. Trying to pair the new one but with no luck. Have unpaired existing remote and followed usual procedure of pressing info for 7 seconds but light stays red instead of going green.
Hi, I have the same problem, but my remote just simply will not flash green after holding the Info button down for 7 seconds (or for 30 seconds either). Could it be that I have been given a remote that will not pair? I have two V6 boxes and both remotes are the same and have the same problem. I have noticed that some remotes are different - mine has a Subtitles button, but some do not. Any ideas please? Thank you