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PeteS1
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V6 Green Screen

Hi, Turned on our TV this afternoon and found on Start-up loop. Green Screen keeps coming up with "The DVR has detected a serious problem..." Can someone help please, as I was in the queue to speak to an adviser but, after 63 minutes of tiresome muzak I was cut off!

Would be great to get this fixed ASAP if there's anyone on here who can help.

THanks

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japitts
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Re: V6 Green Screen

Unfortunately for yourself, this one can't be resolved online. This error message means the hard drive in your box has failed, the only solution is a replacement box.

Forum staff work their way through posts on here, but it can take several days - so the quickest way will, I'm afraid, be to wait patiently for faults C/S to answer. I can only imagine how frustrating it is, but you're doing the right thing already....

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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PeteS1
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Re: V6 Green Screen

Thanks very much. It's as I thought! 😞

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