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Sowter
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V6 Error - Account Service shows as 22:Staging

V6 Error - Account Service shows as 22:Staging

Had the new box for 3 weeks now and has never worked. On-line support failed to resolve and can't get through to telephone support.

Please help!

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newapollo
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Re: V6 Error - Account Service shows as 22:Staging

Hi Sowter,

looking at some previous forum posts with this error it may be that the box hasn't been activated. The activation number is 0800 953 9500

Please try that, and if unsuccesful come back here and update your post, then hopefully a Forum Staff member may be able to pick it up and resolve it for you.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Sowter
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Re: V6 Error - Account Service shows as 22:Staging

Thanks for the response Dave.

Been on hold for hours and no response from support line & web site links don't help.

Hopefully an agent will respond to this as I have all the details such as Account Number and Area ref.

 

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Sowter
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Re: V6 Error - Account Service shows as 22:Staging

Any suggestions from anyone other than move to another provider?

New box received over 3 weeks ago & has never worked

On-line support resolved nothing.

No one answers on telephone support.

Website recommends you call helpline.

Apart from helpful community members, no Virgin support on here.

Open to suggestions for who to switch to.

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