Had a really annoying issue with our V6 in the last month or two. When exiting an application (iPlayer, Netflix or Prime), the box crashes. The screen goes black and it doesn’t come back without a hard reboot.
At first I thought this was being triggered by pressing ‘Home’ or ‘Guide’ and therefore interrupting the application, however it seems to also be crashing when exiting the application properly (e.g. pressing Backup and confirming the exit on iPlayer).
Thanks for posting and apologies for the delayed reply. I am also sorry for the V6 issues. I've checked the systems today and both boxes are seemingly turned off so not able to run diagnostics. Please let me know when both are turned on so I can run the tests from here 🙂