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splinter1
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V6 Coax In

Having just had Virgin installed i have finally got round to setting up the V6 box and it seems the supplied splitter cable will not connect directly to the Coax In of the V6 box - should some sort of adapter have been supplied here?

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Ernie_C
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Message 2 of 6
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Re: V6 Coax In

Yes, you should check for this cable in any packaging:

DB96C6C8-913B-48CB-A95A-7431AAFF8F9E.jpeg

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splinter1
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Message 3 of 6
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Re: V6 Coax In

Thanks, unfortunately that does not appear to be in there unless it is in some secret compartment.

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turbine
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Message 4 of 6
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Re: V6 Coax In

It was underneath the V6 in my package.
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splinter1
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Re: V6 Coax In

sadly, nothing there.

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splinter1
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Message 6 of 6
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Re: V6 Coax In

Can someone from Virgin arrange a replacement through the forum or do i need to phone customer service.
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