V6 box has stopped working. No lights, no power, instant switch off and now nothing. I have waited on the phone for over an hour ... there's only so much Taylor swift you can listen to ... How do I get someone to come and look at this?
they are an absolute shower of [REMOVED] but unfortunately you do have to keep calling until you finally get through to someone and then you have no choice but to keep your fingers crossed that they actually understand your query and then that decide to help. Be warnede even if you get an engineer visit booked in, they could easily cancel it next day by text (and then you need to call up and start again) I know it sounds far fetched but this actually happened to me a few days ago - good luck my friend