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edwards1970
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V6 Box move

No options on the website to book an engineer to move a V6 to another room.

Anyone assist?

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DJ_Shadow1966
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Re: V6 Box move

Hello

Just to make you aware there will be a £99 charge for a move of the box as a non fault charge.

There is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you, or you can wait for a VM staff member to pick up the post may take a few days.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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David_Bn
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Re: V6 Box move

Hi edwards1970,

 

Thanks for your post on our Community Forums and a very warm welcome to you

 

The advice from @DJ_Shadow1966 is correct. We would issue a £99.00 charge as this is a special request order

 

If you'd like to book this with me, drop a response below and we'll take this to a PM conversation

 

Kindest regards,

 

David_Bn

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edwards1970
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Re: V6 Box move

Please. I'd like this booked in

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David_Bn
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Re: V6 Box move

No problem

 

Check our the purple envelope in the top right hand corner for a PM from me

 

Kindest regards,

 

David_Bn

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