My V6 box has started to make a very loud noise similar to a did player when the disc is loading up. But the noise is constant. Assuming the hard drive has given up. Also the remote isn't very reactive to the box when it is really bright however I was under the impression this doesn't use an infrared red connection like older boxes so this shouldn't be happening should it? Thanks
Thank you for your post and welcome back to our community forums. We're here to help.
I'm very sorry to hear that you're having these issues with your TV box and the remote recently. Are these issues ongoing today? I can see that @japitts has recommended calling. Have you spoke with the team about this, or do you still need our assistance on this today?
It seems that we need to take a closer look at this for you. As you have already tried the above what our community VIP has recommend and that the box is well ventilated but still making a noise it seems there is some fault somewhere.
Due to this I will pop you over a private message and take some details from you. Please click on the purple envelope to accept the chat.