Our V6 box has suddenly started making a loud clicking noise. The best way I can describe it is like water dripping on a conservatory roof which is what we thought it was at first. It turned out to be the V6 box. Also at least twice a week the box refuses to switch on and we have to turn it off at the mains and turn it back on again. I never had any problems with my good old Tivo box and am starting to regret exchanging it. Any ideas before I give Faults a ring?
We got our V6 box yesterday and it made a similar loud clicking noise on setup, which I thought was part of the box setup process. However it was making the same noise this morning so I had to turn the power off to stop the noise. Any tips?
That's great news, glad to hear the team has sorted that out for you!
Ash, if your box is still making loud noise then we'll need a technician to check it out for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
Tech fan? Have you read our Digital life blog yet? Check it out
I got my new V6 box delivered yesterday. After a successful setup last evening, the box suddenly started to make a similar clicking noise as described earlier here. Since then the box won't start up. I tried calling up virgin guys a couple of times and they mentioned that the service was not activated hence the box needed a start up. They also asked me to give it a clean start. However even after trying several times the box is still showing " Starting up..." screen. To me it looks like a hard drive problem. Looks like I need a replacement as this seems to have given up to start.