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derekg57
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V6 Box locked at start up

Hi, my V6 box started having problems, kept rebooting, unable to view certain channels, stuttering on playback. Did the online diagnostic checks which completed 100% then "oops something went wrong" message. Checked connections etc but every time I start it up again, it just hangs at "starting up" screen then tries to reboot again. My second tivo box in dining room is working fine. Any help please 😊😊

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Nicholas_k
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Re: V6 Box locked at start up

Hi if you private message me your account number and site id I’ll look in to this for you.


Here to help! I'm a technician helping out whilst working from home. Find out more


derekg57
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Re: V6 Box locked at start up

Engineer replaced V6 box and up and running again. Just need to set up series links etc again but pleased with the prompt response. 

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